This document published date: 26 November 2023 at 15:32:54.

EZE+ ("We") are committed to protecting and respecting your privacy.

This policy (together with our website conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 2018 (the "Act"), the data controller is EZE+ and can be contacted at info@exe.plus.

Information we may collect

We may collect and process the following data about you:

• Information that you provide by filling in forms on our App or website https:/eze.plus ("our site"). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, a record of our correspondence.
• If you complete a survey that we ask you to complete for research purposes, a copy of your answers. Although you do not have to respond to any surveys we send you.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data. We use Google Analytics to collect user data.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

Cookies

Please view our Cookie Policy for additional information on what and how we use Cookies.

Where we store your personal data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you agree:

• that you are responsible for keeping this password confidential;
• the password will be a strong password (see this UK Government document for guidance);
• the password will not be shared with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of your information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer/device;
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
• To carry out our obligations arising from any contracts entered into between you and us;
• To allow you to participate in interactive features of our site, when you choose to do so;
• To notify you about changes to our site.

Disclosure of your information

We may disclose your personal information to third parties:

• when under a duty to disclose or share your personal data in order to comply with any legal obligation;
• in order to enforce or apply our terms of use;
• to protect the rights, property or safety of EZE+, our customers, or others;
• If EZE+ or substantially all of its assets are transferred to a third party, in which case your personal data that we hold will be one of the transferred assets.

External links

Our website and Apps contains links to and from the websites of other organisations. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Right to be forgotten (Right to erasure)

Under The Act, you have the right to be forgotten.

The right only applies to data held at the time the request is received. It does not apply to data that may be created in the future. The right is not absolute and only applies in certain circumstances.

Exercising this right will remove access to any subscription software you have, however the consequences of this this will be explained to you by us in detail at the time of your request.

Change to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this data protection and privacy policy are welcomed and should be addressed to info@exe.plus